In Development
DispatchCRM
Centralizes service-call management and routing, letting managers create, assign, and track work orders (e.g., repairs identified by PartsWatch) directly through WhatsApp, without needing a separate CRM system.
How it works
1
Manager identifies a service need (e.g., a PartsWatch repair)
2
Manager asks DispatchCRM to create the work order via WhatsApp
3
System identifies the best-suited technician (proximity/availability on the route)
4
DispatchCRM sends the assignment to the responsible technician
5
Manager tracks status through to completion
Who is notified
Manager and Technician.
Example
Illustrative mockup — feature in development
Manager
Create a work order for the skimmer repair at the Prewitt property
DispatchCRM
Work order #142 created.
Assigned to Marcus Reed (closest route).
ETA: tomorrow, 10am.
Manager
What's the status on WO #142?
DispatchCRM
WO #142 — In progress.
Marcus arrived at 10:05.
Expected completion: 11am.
Manager
Is it done yet?
DispatchCRM
✅ WO #142 completed at 10:47.
Skimmer basket replaced.